Shipping - Payment & Return Information

Payment methods

• Using a credit / debit card (soon)

• By bank transfer

PIRAEUS BANK - WINBANK
BENEFICIARY NAME: HONDROGIANNI EIRINI, AGGELAKI
IBAN: GR65 0172 2440 0052 4410 1505 957
BIC: PIRBGRAA
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EUROBANK
BENEFICIARY NAME: HONDROGIANNI EIRINI
IBAN: GR2402603450000140200199350
BIC: ERBKGRAAXXX

Shipping cost

• Shipping costs are FREE.

Product Preparation & Shipping Time

The time we need to start shipping our products is set from 1 to 24 hours from the submission of the order (except Sunday). The standard delivery time of the products is 1-3 working days and is defined from the day of the start of the shipment. In cases of remote and inaccessible areas it will take 1-2 extra days. For transports that have been delayed by external factors (such as strikes, road closures, extreme weather events, etc.) our store does not bear any responsibility.

The available shipping methods are:

• Shipping via Courier Center with charges as described above for all items.

• Collection from the store, which is free.

In case of special circumstances and force majeure (strikes, natural disasters, holidays, etc.) Dolls does not bear any responsibility for the delay in delivery of the product. For shipping abroad, the price is set by the shipping companies themselves and is displayed in detail before the completion of your order. Order Processing Orders are processed, products are collected and shipments are made daily (Monday to Friday) during business hours. Deliveries are not made on public holidays, on days when our warehouse is closed due to the annual inventory. Delivery time indications and availability Please note that before proceeding with the completion of your order, you will find an indication of availability in each product. The time indicated is indicative and not binding. It is clarified that the final confirmation of availability is made during the processing of the order and the collection of the products in the distribution center, where the shipment of your order to as many products as the availability is confirmed is finalized and planned. If the products are not available or reserves the right not to accept the specific order and to reject the specific sale. In this case he will inform and return the full price of the canceled order. Orders are processed daily, during working days and hours. Information in cases of unavailable products For orders with products that are not immediately available, but upon order, we will contact you to inform you of the estimated delivery time of the products. The update is usually made within the next two working days from the date of the order to the contact details you filled in your order. Our cooperation with Courier companies In case you want clarifications on shipping issues, your order has been delayed or for any other reason, please contact us at the company (2332 028868) or by email at info@mydolls.gr.

Product returns
In case of product return, the charge will be company's, but the amount of 4 euros will be deducted from the returned amount.

Store Operation

The store has a physical and online presence.

• G. Konstantinidis, Naoussa, Imathia, PC 59200

If you do not agree with the above terms please do not open the package in case you have received it via Courier and return it to us to give you your money back otherwise the above applies. Sending your order means full acceptance of the Trading Terms.

For any question or clarification contact the Dolls team at info@mydolls.gr or by phone at 2332 028868. Contact hours Monday to Friday 9:00 -14: 00 and 17:00 -21: 00 and Saturday 9:00 -14: 00.

Thank you for your trust

The Dolls team