Terms & Conditions

GENERALLY

Subject to a more specific written agreement, all the terms listed at this time apply to all products and to all buyers - customers and any transaction involving purchases from the online store www.mydolls.gr, falls under the terms mentioned. below and are clearly listed in our online store.

PERSONAL DATA PROTECTION REGULATION

Our company is fully adapted to the GDPR framework and the processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), as well as for the protection of personal data and privacy in the field of electronics. communications (Law 3471/2006) and the decisions of the Personal Data Protection Authority (APDPX).

CONTENT CHANGE

Dolls reserves the right to change, at any time and without notice, the content of the website www.mydolls.gr. The control of the information provided for each product and the suitability of the items ordered, is the sole responsibility of the customer who uses the Website (hereinafter: the Customer). In the event of incompatibility of the products ordered by the Customer with other products that he may wish to connect himself, Dolls bears no responsibility.

CUSTOMER STATEMENTS

The Customer declares that all the information provided by him during the use of the Website is accurate in order to execute his order from www.mydolls.gr and that he undertakes the commitment that he will not use this account maliciously. In the latter case, undertakes to cover any loss of Dolls or partner companies from the use of this Website and the Customer's account by persons not authorized by the Customer.

LIMITATION OF LIABILITY

Dolls is not responsible for any direct or indirect, positive or negative damage that may result from the inability of the Website to be used as well as from any errors, interruptions, defects or delays in the operation of the Website or the transmission of information through the internet.

WRONG PRODUCT PRICE

The company is not responsible for any technical, typographical or spelling errors in the prices or features of the products. In case a product has an unusually low price, without any special indication justifying it, please contact us before ordering the product. The use of the Website is the sole responsibility of the visitor-customer. We are not responsible for the malicious intervention of third parties. The visitors of the Website undertake that they will not harm third parties by malicious use of the Website and that they will not violate their personal data.

OFFER AND TERMINATION OF AGREEMENT

All products are determined in terms of weight, colors, accessories and technical characteristics by the respective Construction Company. Product photos are sample and the color of the final product may differ. The order is placed by the Dolls Sales Department, which is responsible for the distribution and delivery of the products.The buyer must be informed about the technical characteristics of the products he orders. Any information on our part, concerning techniques or other information, is made with every reservation. Orders are shipped, as long as the product is available, on the same day and delivery depends on the Kilometer distance, or the mediation of weekends or holidays. The consumer has the right to withdraw within fifteen (15) calendar days, if no longer deadline has been agreed, but returning the goods in their excellent original condition and packaging, without incurring any costs other than return costs.This means that in case of product return, the charge will be ours, but the amount of 4 euros will be deducted from the returned amount. In case of non-execution of the order as agreed, the customer has every right to cancel it. In the event that the product is no longer available and can not be delivered within a reasonable time, Dolls sales department informs the customer and cancels the order after a written (e-mail) or telephone update or suggests the ideal alternative. The prices of all products are clearly and close to each product and include VAT.

SHIPPING / TRANSPORT

The goods travel under the responsibility of the customer. For transports that have been delayed by external factors (such as strikes, road closures, extreme weather events, etc.) our store does not bear any responsibility.

DANGERS

Once the goods are inspected and received by the buyer, the store is released from any further liability.

PROPERTY OWNERSHIP / OWNERSHIP RIGHTS

Until the goods are finally paid, they remain the property of Dolls.

PAYMENTS TO THE COMPANY

The appropriate and acceptable payment methods are the following: ATTENTION: ALL transactions over 500 euros (including VAT) will be made through the banking system, ie by deposit in a bank account or by credit / debit card. Bank charges are borne entirely by the buyer. Using a credit / debit card With online transaction, to send the order to your place. Upon receipt of your order, your physical presence and identification of your details through your police ID is required. Deposit in our following Bank Account. The name of the beneficiary that will appear is Irini Chondrogianni To pay for your order by depositing in a bank account, select the following bank account. In the reason for deposit you must fill in your Name and the number of your order: The shipping time comes from the deposit confirmation date.

PIRAEUS BANK BENEFICIARY NAME: CHONDROGIANNI, IRINI, ANGELAKI
IBAN: GR65 0172 2440 0052 4410 1505 957
BIC: PIRBGRAA

EUROBANK BENEFICIARY NAME: HONDROGIANNI IRINI
IBAN: GR2402603450000140200199350
BIC: ERBKGRAAXXX

* Enter in the reason of the bank deposit your Name and your Order Number.

USE OF CREDIT-DEBIT CARD / PAYPAL and PERSONAL DATA SECURITY

Recognizing the utmost importance of personal data protection and transaction security, we use the most advanced methods to ensure speed and reliability, while providing you with high quality services in any case. Dolls undertakes that all personal information submitted to it (Name, Address, Telephones, E-mail, etc.), is registered (with access) by authorized officials, strictly and only when required, such as for processing transactions. , while they are not managed, notified to third parties and are not used for other purposes (eg advertising). Cases of decisions of prosecutors, courts or other public authorities are excluded from this.Credit / debit card payments are absolutely secure, as you can submit security details and codes through Eurobank Labor, which is a pioneer in adopting new card payment security standards, protecting traders and minimizing the possibility of malware. exploits sophisticated detection and fraud prevention systems in card payments. This way you have the certainty that your card details are not submitted to us but directly to the Bank, therefore they will not be intercepted in any case. Note: For your own safety we advise you that when you connect to the Bank page or when starting a Credit / Debit Card transaction, make sure that the connection that appears in your browser starts with https: // ... ..... and not http: //. Any transaction through Cards, indicates the prior complete understanding of the terms of use and operation of the system. For more information about the security of your transactions or if you have any doubts, please, before submitting your transaction, contact us directly via e-mail, asking us relevant questions (you can also contact the Bank's Customer Service Department ). It is possible to pay by credit, debit and prepaid cards.

ATTENTION: There is no extra charge for using Credit and Debit Cards. If the submission of your credit / debit card details is done via computer (remotely) and not with your physical presence in our store, it isThere may be a relative delay by the Bank until the completion of the approval, with the consequence that the shipment of the goods to you will be delayed accordingly. In the meantime, although the money will have already been frozen from your account, in no case will it have been frozen by us or for our benefit but by the Bank itself (until the completion or termination of the transaction). RESERVATIONS Dolls can not be blamed, for any damage can be caused by products that it distributes and markets and which are covered by European safety rules. The respective manufacturer must inform in the enclosed instructions, on the correct way of use and the precautions of his products.LEGAL RIGHTS For any transaction made with Dolls, the Legislation of Greece applies and it is agreed that the competent authorities for the settlement of disputes are the Court of Thessaloniki.

GUARANTEES

Product photos are sample and the color of the final product may differ. Returns or product replacements (eg due to color) are accepted only after consultation and as long as the product has not been opened or used. Non-refundable products: For hygiene reasons the following products are not returned (unless they are defective): a) Underwear b) Swimsuit Products must be returned: (a) unused, in their original packaging - box and cellophane - and in excellent condition b) with all labels on c) in the exact same condition in which they were received, intact, sealed and without any damage. A necessary condition for the return of products is to have in your possession the relevant purchase document proving the transaction (eg, Retail Receipt or Sales Invoice). The cost of the Shipping, of all the products returned to the Company, is borne by the buyer. Dolls reserves the right not to accept product returns when it deems that there are special reasons.

CLARIFICATIONS

By confirming each order electronically, it is understood that all terms are fully understood and unreservedly accepted. Any questions, clarifications or unclear understandings of the shipping, payment and warranty terms currently mentioned should be clarified by the buyer, requesting additional details in writing. In the event of any dispute, the recipient is required to notify Dolls in writing within 48 hours of receipt, indicated by registered letter, or to submit it electronically requesting proof of receipt. In this case, the customer is obliged to return immediately, intact all the goods and Dolls expressly reserves the right to withdraw from this sale at a loss. In any case, Dolls is committed to doing its best to ensure you a reliable and profitable market in every way.

STORE OPERATION

The store has a physical and online presence. • G. Konstantinidis, Naoussa, Imathia, PC 59200 If you do not agree with the above terms please do not open the package in case you have received it via Courier and return it to us to give you your money back otherwise the above applies. Sending your order means full acceptance of the Trading Terms. For any question or clarification contact the Dolls team info@mydolls.gr or by phone at 2332 028868.

Contact hours Monday to Friday 09:00 - 14:00 and 17:00 -21: 00 Saturday 09: 00-14: 00.